Brick After Brick

Mike Miklaus has done loans for over 50 years, and he says trust is built the same way every time: brick after brick. This playbook gives you his daily conversation count, the exact call to make when you have gone quiet on a client, the “never no, not now” conversation for a buyer who is not ready, and the promise rule that keeps you from overpromising. Small actions, repeated, until the client who went quiet calls you first.

Based on a conversation with Mike Miklaus, Owner & Broker at Integrity Mortgage, on The Way with Dino Katsiametis.