The six numbers that tell you where your business is leaking — while you can still do something about it
Vol. 005 · For Mortgage Advisor
Most advisors track two numbers: contracts and closings. Both arrive too late to help. By the time either one moves, the decision that caused it happened ninety days ago. Abdel Khawatmi runs a New Jersey region closing a little over $200 million a year, and he tracks six — content, clients, conversations, credit, contracts, closings — because the four nobody counts are the four that are still changeable. This playbook is that scoreboard: what to count at each step, what the conversion between steps tells you, and what to do the week a number goes soft.